0-12-370488-XElsevier/Morgan Kaufmann 9780123704887 012370488X Sep-06 List Price: $60.95Paperback589 pages Our Price: $54.85 A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers: Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors. Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management. Organizes information modularly so you can delve directly into only the topics that you need. Provides a unique management perspective on those specific technical issues with the most significant business ramifications. Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.